A global human rights movement with millions of supporters worldwide. Amnesty International partnered with FlyDevs to build an AI-powered agent that helps their social media team manage and respond to mentions on X — extending their capacity to engage supporters without adding headcount.
Challenges
Amnesty International's X account reaches a large, global audience — every mention is a potential supporter, journalist, or activist looking for a response. Keeping up with that volume by hand wasn't sustainable for a lean social media team.
The team needed a way to analyze incoming mentions and respond consistently and on-brand, around the clock, without requiring someone to read and reply to every single interaction manually.
Solution
FlyDevs designed and built an AI agent that listens for mentions of Amnesty International's X account, analyzes each message in context, and generates a response automatically — combining workflow automation with a language model tuned to the organization's voice.
captures every mention of the configured account in real time via the official X API, and publishes responses back automatically
each incoming message is analyzed for context using OpenAI before a response is drafted
proposes a reply for every message, grounded in a configured context so responses stay consistent and on-brand
built on n8n, handling account management, integrations, and notifications end-to-end
Result
The agent is live and actively supporting Amnesty International's social media team — handling incoming mentions and freeing up the team to focus on the conversations that need a human touch. FlyDevs remains engaged as the team continues to refine the agent's responses and expand its capabilities.
AI agent live in production. n8n + X API + OpenAI. Ongoing partnership.
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